DELIVERY
The alert arrives where you already work.
Slack, Discord, email digests and signed webhooks, routed per rule. Nobody logs into a monitoring dashboard on a Saturday; they read the channel they are already in.
How it works
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Write the rule
Sentiment, intent, subreddit, upvote threshold, keyword — combined however the situation actually looks, not from a fixed list of three presets.
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Point it at a channel
Complaints to the support channel, buying intent to sales, everything else to the daily digest. Routing is per rule, not per account.
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It links back to the thread
Every alert carries the permalink. The decision about whether to answer is made on Reddit, so the alert takes you there.
In detail
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Slack and Discord
Per-channel sentiment filters, so the sales channel is not full of support tickets.
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Email digests
Daily or weekly, with the frequency control and the unsubscribe link in the mail itself.
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Signed webhooks
HMAC-SHA256 on every payload, retried on failure, disabled after five consecutive failures with a notification.
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Quiet hours
Per rule. Anything suppressed shows up in the next digest rather than vanishing.
What a multi-channel tool cannot do here
Every alert links back to the thread on Reddit, and that is a design constraint rather than a courtesy. Reddit's terms do not allow comment bodies to be piped into a CRM or a help desk, so we send you the alert and the metrics and the permalink, and the content stays where it was written. Any tool offering to sync Reddit comments into HubSpot is describing something it is not permitted to do.
What this does not do
- Outbound payloads truncate comment bodies to 200 characters and carry no author username. That is the redistribution boundary, not a display choice.
- We do not sync mentions into a CRM or a help desk, because Reddit's terms do not permit it.
- Slack, Discord and webhooks start at Pro. Free is email digest only.
Which plans include it
| Plan | Keywords | Check frequency |
|---|---|---|
| Free | 3 | 6 h |
| Pro | 25 | 60 min |
| Business | 100 | 15 min |
| Agency | 300 | 5 min |
| Enterprise | Custom | 5 min |
Related
Questions
- Why is the comment body cut off in my webhook?
- Two hundred characters is the redistribution limit under Reddit's terms. The permalink is in every payload and the full body is in your own export.
- Can I send mentions into HubSpot or Zendesk?
- No. Reddit's API terms prohibit syncing Reddit content into third-party CRMs, and we would rather say so than ship it and have it withdrawn.
- How are webhooks authenticated?
- Every payload is signed HMAC-SHA256. A webhook that fails five times in a row is disabled and you are notified.
- What events fire?
- mention.created and mention.deleted. The deletion event is not optional — you have to honour it.
Your brand is being discussed right now.
Four minutes to set up. Your first mentions land before you finish reading this page.